Privacy Policy
PragmaGO.tech Sp. Ltd. attaches high importance to transparency in operations and respects the right to privacy. Ensuring the confidentiality of data is a priority for us. We make every effort to ensure that the safeguards adopted guarantee the confidentiality and security of your data.
This Privacy Policy is intended to explain how we handle information about you.
The phrases and expressions used in this Policy have the following meanings:
- personal data – as defined in art. 4(1) RODO means any information about an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified directly or indirectly;
- processing – within the meaning of Art. 4(2) RODO means an operation or set of operations performed on personal data or sets of personal data in an automated or non-automated manner, such as collection, recording, organizing, structuring, storing, adapting or modifying, retrieving, viewing, using, disclosing by transmission, dissemination or otherwise making available, matching or linking, limiting, deleting or destroying;
- RODO – Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016. on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46/EC (General Data Protection Regulation);
- administrator – within the meaning of Art. 4(7) of the RODO means a data controller, i.e., an entity that alone or jointly with others determines the purposes and means of processing personal data. Whenever this Policy refers to the Administrator, it shall mean PragmaGO.tech Sp. z o.o.;We would like to inform you that according to the current regulations governing the processing of personal data, the administrator of your personal data is PragmaGO.tech Sp. z o.o. in Cracow, address: ul. Jasnogórska 23, 31-358 Kraków, telephone number: +48 608007200 e-mail: biuro@pragmago.tech The Inspector for Personal Data Protection can be contacted at: IOD, PragmaGO.tech Sp. z o.o. ul. Jasnogórska 23, 31-358 Kraków or iod@pragmago.tech.
(1) We process personal data of our customers and potential customers for the following purposes and on the basis of the following legal grounds:
(a) taking action at your request, i.e. answering questions and establishing and maintaining contact via livechat, callpage and contact form available on pragmago.tech, i.e. in order to pursue our legitimate interests Art. 6 paragraph. 1(f) RODO the time necessary to conduct contact marketing of our own products and services and those of the PragmaGO Group for the purpose of realizing our legitimate interests, whereby we conduct marketing contact on the basis of additional consents on the use of phone and email for marketing 6(1). 1(f) RODO; Art. 10 of the Law on Provision of Electronic Services, Art. 172 of the Telecommunications Act until an objection is filed against conducting marketing activities and withdrawing consents to receive marketing materials. To undertake marketing and sales activities at our initiative and to present a marketing offer, based on consent to present a commercial offer and based on marketing consents for contact paths using telephone and/or email art. 6 paragraph. 1(a) RODO; Art. 10 of the Law on Provision of Electronic Services, Art. 172 of the Telecommunications Law until the withdrawal of consents
b) responding to an inquiry directed by you using the contact information provided by livechat and callapge, or via the contact form posted on pragmago.tech. Fulfillment of our legitimate interest in responding to an inquiry addressed to us, and so on the basis of Art. 6 paragraph. 1(f) RODO until we answer your question or conduct contact marketing of our own products and services using the data obtained through the contact form realization of our legitimate interest in the form of conducting direct marketing activities of our own products and services, thus Art. 6 paragraph. 1(f) RODO, while in accordance with the provisions of Art. 10 of the Law on Provision of Electronic Services and Art. 172 of the Telecommunications Law, we need additional consent for the use of the provided communication channels for marketing activities within the scope of Art. 6 paragraph. 1(f) RODO – until you raise an objection; with regard to consents – until they are withdrawn create analyses, statistics and summaries that will serve to improve the effectiveness of our marketing activities and build our business strategy – the vast majority of such statistics are created based on non-personal data or anonymized data. In some cases, personal data collected on the basis of cookies may be used in case personal data will be used for this purpose, their processing will be based on the necessity of realization of our legitimate interest in the form of carrying out analytical and statistical activities aimed at the development of the PragmaGO® Group, thus on the basis of Art. 6 paragraph. 1(f) RODO until you object to the establishment, investigation or defense against possible claims that may arise in connection with your use of the site or in connection with the distribution of marketing and informational materials – the realization of our legitimate interest in the form of securing claims, thus on the basis of Art. 6 paragraph. 1(f) of the RODO for the period of time provided by the law on the statute of limitations for claims. After this period, your data will be irretrievably deleted from our databases.
2 What data do we obtain in the operation of the site and how do we use it?
We may collect data pertaining to you by means of forms on pragmago.co.uk and by storing cookies (so-called “cookies”) on your terminal equipment, as well as by collecting web server logs. We may also obtain your personal information if you write via livechat or use the call page tool, or by using the contact information provided on our website and this Privacy Policy.
3 Who can access your data?
PragmaGO.tech shares your personal data with: business partners, entities providing IT, postal, courier, HR and payroll, marketing, legal, archiving, accounting services. Recipients of your personal data may be other PragmaGO® Group companies: PragmaGO SA, Pragma Faktor Sp. z o.o., as well as entities to which we subcontract tasks requiring processing of personal data in the field of IT and legal services (Pragma Adwokaci Bukowska Celary Feder Sp. k., Kancelaria Radców Prawnych Wysocki Zawiejski).Your data may also be transferred to entities authorized to access them in accordance with generally applicable laws (e.g. the police). Recipients of the data may be located in a country outside the European Economic Area (EEA), in which case, however, the Administrator will ensure an adequate level of security so as to protect the data subject. The transfer of data to countries outside the EEA may be related to, for example, activities undertaken on social networking sites and the use of plug-ins and other tools from these sites (including Facebook, Twitter, Linkedin, YouTube), the use of analytical tools and tools for anonymized tracking of user behavior, in particular such as Google Analytics, Lucky Orange, HotJar, Microsoft Clarity.
4 Voluntariness of providing data
Your provision of personal data is voluntary, however, it is necessary for the implementation of the above. purposes, in particular to conclude a contract, contact you and conduct cooperation. The provision of personal data is a contractual requirement only to the extent that it is necessary for the performance of the contract. The obligation to provide data also arises to a certain extent from the law (for example, in terms of data needed for tax settlement). If you fail to provide the required personal data, it may not be possible or will be very difficult to cooperate with you Otherwise, the provision of your data is voluntary.
5 What rights do you have in relation to data processing?
Right of access to the content of your Data – Article 15 RODO. As a data subject, you may request access to information about the processing of your Data and a copy of your Data. Right to rectification of your Data – Article 16 RODO. As a data subject, you may request that your data be corrected or updated.Right to erasure – Article 17 RODO. As a data subject, you may request the deletion of your data in situations provided by law. Deletion will not be possible, among other things, in the situation of a claim, or during the period when PragmaGO.tech will be obliged to process them due to, for example, tax regulations. Right to limit processing of Data – Article 18 RODO. As the person whose Data is being processed, you may request that the Data operations be stopped.Right to Data portability – Article 20 RODO. As a person whose Data is processed, you may request the transfer of Data to another specifically designated Controller.Right to object to the processing of Data – Article 21 RODO. As a person whose Data is processed, you may object to the processing of your Data at any time. PragmaGO.tech, as the Administrator, after considering the request, may refuse to exercise the right, if there are legal grounds for data processing and they override the interests of the requester.The right to withdraw consent previously given for data processing for marketing purposes and for a specific contact path, however, withdrawal of consent does not affect the validity and lawfulness of processing performed before withdrawal of consent.The right to lodge a complaint with the President of the Office for Personal Data Protection if you consider that the processing of your Personal Data violates the provisions of the RODO.You can exercise the above rights by submitting a request via mail, courier service or email sent to iod@pragmago.tech
6. information system
The operator of the pragmago.tech Website is PragmaGO.tech Sp. z o.o. in Cracow, address: ul. Jasnogórska 23, 31-358 Kraków, phone number: +48 608007200 e-mail: biuro@pragmago.tech
7. source of data – the information applies to personal data obtained by means other than from the data subject
Your personal data may come from an entrepreneur with whom you have a contractual relationship or in relation to whom you are a beneficial owner, a statutory representative, a principal in the case of a power of attorney granted, another party to a contract with the Company, and from publicly available sources, in particular, databases and registers: PESEL, National Court Register (KRS), Central Register and Information on Business Activity (CEIDG), REGON, Register of Personal Identity Cards, BIK, CEIDG, business information bureau.
8 Information about cookies
The Service uses cookies.Cookies (so-called “cookies”) are IT data, in particular text files, which are stored in the Service User’s terminal equipment and are intended for use on the Service’s websites. Cookies usually contain the name of the website they come from, the time they are stored on the terminal device and a unique number.The entity placing cookies on the terminal device of a Service User and accessing them is the Service operator.Cookies are used for the following purposes:creating statistics that help to understand how Service Users use websites, which makes it possible to improve their structure and content;maintaining a session of the Service User (after logging in), so that the User does not have to re-enter his/her login and password on each sub-page of the Service;defining a user profile in order to display him/her customized materials in advertising networks, in particular the Google network.There are two main types of cookies used within the Service: “session” (session cookies) and “permanent” (persistent cookies). “Session” cookies are temporary files that are stored on the User’s terminal device until the User logs out, leaves the website or shuts down the software (web browser). “Permanent” cookies are stored on the User’s terminal device for the time specified in the parameters of the cookies or until they are deleted by the User.Web browsing software (Internet browser) usually allows the storage of cookies on the User’s terminal device by default. Users of the Service may change these settings. Your web browser allows you to delete cookies. It is also possible to automatically block cookies. For details, please refer to the help or documentation of your web browser.Restrictions on the use of cookies may affect some of the functionality available on the Website.Cookies placed on the Website User’s terminal device and may also be used by advertisers and partners cooperating with the operator of the Website.We recommend reading the privacy policies of these companies to learn about the use of cookies used in statistics: Google Analytics Privacy Policy. Cookies may be used by advertising networks, in particular the Google network, to display ads tailored to the way you use the Website. For this purpose, they may retain information about the user’s navigation path or the time they stayed on a particular page.Regarding the information about user preferences collected by the Google advertising network, the user can view and edit the information resulting from cookies using the tool: https://www.google.com/ads/preferences/
9. server logs
Information about some retained users is subject to logging at the server layer. This data is used solely for the purpose of administering the site and to ensure the most efficient operation of the hosting services provided. The resources viewed are identified by URLs. In addition, the record may be subject to: the time of receipt of a request,the time of sending the response,the name of the client station – identification carried out by the HTTPS protocol,information about errors that occurred during the HTTPS transaction,the URL address of the site previously visited by the user (referer link) – in case the transition to the Service was made by a link,information about the user’s browser,information about the IP address.The above data are not associated with specific persons browsing the pages.The above data are used only for the purpose of server administration.
10. cookie management
Ifyou do not want to receive cookies, you can change your browser settings. We stipulate that disabling cookies necessary for authentication processes, security, maintenance of user preferences may hinder, and in extreme cases may make it impossible to use the website.